Returns & Exchanges

At JNCO, we want you to be completely satisfied with your wide-leg denim and streetwear. We offer a 30-day return and exchange window for all items in their original, unwashed, and unworn condition with tags attached.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Print Your Label

  Once your request is approved, download and print the prepaid shipping label provided via email and attach it securely to your package.

• 3.
  Pack and Ship

  Place the items in their original packaging or a sturdy mailer, ensuring all original tags are included, and drop it off at any authorized carrier location.

• 4.
  Receive Refund or Exchange

  After our warehouse inspects the returned goods, we will process your refund to the original payment method or ship out your new exchange items within 5-7 business days.